Reference

Open the Privacy Policy Before Account Access

Phone verification, wallet records and mobile sign-in are covered clearly in the mujurtoto2 Privacy Policy, so you can see what we collect before opening an account.

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mujurtoto2 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy describes the account details we receive when you create an account, complete phone verification or contact support about access. It also covers transaction references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account payments, along with device details used to keep a

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signed-in session working. We use these records to process the requested account action, check payment status and protect the account from unusual access. Where a legal or operational duty requires retention, we keep the relevant record for that period and remove or anonymise it when it
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is no longer needed. Access to our service depends on local law, and this policy applies to your use where local law permits. Please read the current wording before submitting account details.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REQUEST A CHANGE

Reach Support About Your Policy Request

A clear support path is available when you want to ask about a Privacy Policy record, correct an account detail or check how a wallet reference…

HOW WE HANDLE DATA

Switch Devices With Privacy Controls In Mind

We keep the Privacy Policy practical by connecting each data category to an account action you can recognise.

Account details

We collect details needed to create and maintain your account, including contact data used for phone verification.

Payment references

A DANA, OVO, GoPay or QRIS transaction can leave a reference, status and time in our records.

Cookies

Cookies can retain a session choice, language setting or account security signal on your browser.

Mobile devices

When you sign in from a phone, our records may include device and session details linked to that attempt.

Retention

We retain account, support and payment records only for the period needed for the stated account purpose, security checks or…

Your request path

To ask for access, correction or clarification, use the support link near sign-in and include the account email or phone…

Ask What Privacy Policy Means For DANA

These Privacy Policy answers focus on the account steps Indonesian customers ask about most, from phone verification to wallet references and browser cookies. We keep each answer tied to a practical request you can make through the support path, so you know what to prepare before opening an account or asking us to change a record.

It covers account details, phone verification, device and session records, cookies, support messages and payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. It also explains retention and how you can request access or correction.

Phone verification helps connect an account request to the person making it and supports account access checks. We may ask for that step before correcting details or discussing a private record, but you should never send us your phone PIN.

Yes. The Privacy Policy covers transaction references, status and timing connected with QRIS, DANA, OVO and GoPay. We use those details to match a requested payment action and investigate a status question without requesting your wallet password or PIN.

Use the support link beside sign-in and state that you are making a Privacy Policy data access request. Include the account identifier shown to you, then complete any ownership check we request before we discuss or provide account-linked records.

You can ask us to correct an account detail through the support path. Tell us which field is wrong and provide the current account identifier. We may complete phone verification first, helping ensure that a change is made for the correct account.

We keep payment references for the time needed to match account activity, resolve a support request, protect account access or meet a legal duty. When that purpose ends, we delete or anonymise the record where the applicable requirement allows it.

Yes. The same Privacy Policy applies when you use a mobile browser or desktop browser. A sign-in may create device and session records, and clearing cookies can prompt another phone or account check the next time you access the service.

Open the Privacy Policy Before Account Access

Reach Support About Your Policy Request

Switch Devices With Privacy Controls In Mind

Account details

Payment references

Cookies

Mobile devices

Retention

Your request path

Ask What Privacy Policy Means For DANA

01 What does the mujurtoto2 Privacy Policy cover?

02 Why does mujurtoto2 need phone verification?

03 Does the Privacy Policy cover QRIS and wallet data?

04 How can I request a copy of my account data?

05 Can I ask mujurtoto2 to correct my details?

06 How long does mujurtoto2 keep payment records?

07 Does the Privacy Policy apply on mobile browsers?

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